Frequently Asked Questions

FAQs

  • Where can I purchase O-Cedar® and Playtex® Glove products?

    O-Cedar® and Playtex® Glove products are available for purchase at many mass retailers, grocery stores, hardware stores and even some local stores. You can also purchase our products online via Amazon and other retailers’ websites. On the product detail page on our website, click the “Shop Now” button to find your preferred retailer. If you have questions about a product you do not see on our website, please call us at 1.800.543.8105 (Mon- Fri, 8 a.m. – 4 p.m. CT).

  • How should I wash my machine-washable mop refill?

    To clean, machine or hand wash in warm water. Do not use bleach or fabric softener. Lay flat or hang to dry.

  • How often do I need to change my mop head refill*?

    Our machine-washable mop refills can save you money and time while cleaning. A simple reminder is to change your refill with the Seasons. There are other mops that have suggested refill replacement timeframes. Here is a simple refill reminder timeline:

    EasyWring Spin Mop Refill: Replace every 3 months

    ProMist® MAX Spray Mop Refill: Replace every 3-6 months

    Microfiber Cloth Mop Refill: Replace every 3-6 months

    MicroTwist Mop Refill: Replace every 3- 6 months

    Dual-Action Microfiber Flip Mop Refill: Replace every 3-6 months

    *Refer to product packaging for further information, or if the refill you are looking for isn’t listed here.

  • What should I do if I am having a problem with my O-Cedar® product?

    We have a satisfaction guarantee on all of our products. You can enter a formal product issue inquiry using the “Contact us” form, or you can call us at 1.800.543.8105 (Mon – Fri, 8 a.m. -4 p.m. CST).

  • What is microfiber and why is it used in O-Cedar® mops?

    Microfiber is a highly absorbent material that is excellent at removing tough dirt and grime. Microfiber is eco-friendly
    and machine-washable.

  • Do you have any videos that can show correct product usage?

    Yes, we know videos are very helpful to learn more about our products so we’ve created product videos to help you understand how to use our products, along with helpful tip videos to make your life a little easier. You can watch our product videos on the O-Cedar® Product Playlist on O-Cedar®’s Youtube channel. Don’t forget to Subscribe to our YouTube channel to be the first to know when new O-Cedar® videos are added!

  • How do I lock the EasyWring Spin Mop telescopic handle in place?

    The handle on the EasyWring Spin Mop is extendable. The handle can collapse to make storing your mop easier. To extend the handle, grip the red section with one hand and grip the gray section with your other hand. Twist the red section counter clockwise until loose and pull the gray section out fully. Once fully extended, turn the red section clockwise to lock it into place. You can watch this How-to video to see the correct way to extend and lock this mop handle.

  • How much cleaning solution do I need to use in the ProMist® MAX Microfiber Spray Mop?

    Fill the bottle with water and add 2 teaspoons of your favorite household cleaning solution. For use with common household cleaners. Do not use bleach or wax. When switching between cleaning solutions, fill bottle with water and spray 5 times to flush the system. Discard remaining water and fill the bottle as directed with new solution. We encourage you to store your ProMist® MAX spray bottle empty for optimal use.

  • Can I obtain a replacement for part of my O-Cedar® product that I lost or accidentally threw out?

    Some individual parts for O-Cedar® products can be purchased directly from us over the phone. Please call us at 1.800.543.8105 (Mon-Fri, 8 a.m. – 4 p.m. CT).

Still have questions? Give us a call 1.800.543.8105!

Monday -Friday 8 a.m. to 4 p.m. CT.

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