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Product Support? O-Cedar® Can Help

Product Support? O-Cedar® Can Help

Please submit a product support inquiry and include images of your product so our customer care team can help assist you. 

A Message from our Customer Care Team:

Our Customer Care team is committed to offering the best support for any assistance you may require. Please make sure to provide as much information as possible below, and we will get back to you shortly.

Helpful Tip: Check your spam folder in case our response gets delivered there instead of your inbox. 

We look forward to hearing from you 
🙂

Your Friends at O-Cedar
 


Product Warranty

Product Warranty

We are committed to providing top-quality products to our consumers. O-Cedar products are warranted against defective materials or workmanship for 1 year from the date of purchase. Product must be used in accordance with normal domestic household purposes, handled properly for its intended use, and used in accordance with the operating instructions. If you are not completely satisfied within 90 days of your O-Cedar purchase, please return to the retailer.

An original receipt or product registration is required to validate your warranty. This warranty applies when the product has been handled properly for its intended use, and was used in accordance with the operating instructions. It does not include damages which arise from misuse or abuse of this product. Product is intended for consumer household use, not commercial use. If purchase receipt or product registration is not available, warranty will apply for 1 year from date of manufacture.

 


PRODUCT SUPPORT INQUIRY

At O-Cedar, we value our employees' work life balance with family and loved ones. Please be assured that our team will do their best to reply in a timely manner.

Your O-Cedar Consumer Affairs Team


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Give Us a Call!

Give Us a Call!

1.800.543.8105
Tuesday & Thursday 9 a.m. to 2 p.m. CT.


At O-Cedar we love to help our consumers. Quick tip, since we do require supportive documents and often will defer to email, we recommend you fill out an inquiry form. You can also check our FAQ section for quick answers to common questions. Feel free to message us directly on Facebook or Instagram.

We appreciate your patience and look forward to assisting you soon. Thank you!

Questions?

Questions?

O-Cedar

O-Cedar

2188 Diehl Road
Aurora, IL 60502
a brand of FREUDENBERG