Please submit a product support inquiry and include images of your product so our customer care team can help assist you.
A Message from our Customer Care Team:
Dear Valued Customer,
We’re experiencing supply challenges which are causing delays in the delivery time of our products. Please know we are working as quickly as we can to help you. We appreciate your patience.
Helpful Tip: Please check your spam folder in case our response gets delivered there instead of in your inbox.
Your Friends at O-Cedar
We are committed to providing top-quality products to our consumers. O-Cedar products are warranted against defective materials or workmanship for 1 year from the date of purchase. Product must be used in accordance with normal domestic household purposes, handled properly for its intended use, and used in accordance with the operating instructions. If you are not completely satisfied within 90 days of your O-Cedar purchase, please return to the retailer.
An original receipt is required to validate your warranty. This warranty applies when the product has been handled properly for its intended use, and was used in accordance with the operating instructions. It does not include damages which arise from misuse or abuse of this product. Product is intended for consumer household use, not commercial use. If purchase receipt is not available, warranty will apply for 1 year from date of manufacture.
PRODUCT SUPPORT INQUIRY